Refund policy

Refund Policy

At Cozyshop4u, we want you to be completely satisfied with your purchase.

Returns & Refunds:
- You may request a return within 7 days of receiving your order.
- Items must be unused, unwashed, and in their original packaging.
- To initiate a return, contact us at Support@cozyshop4u.com with your order number and reason for return.

Non-Returnable Items:
- Sale or discounted items
- Items damaged due to misuse

Refund Process:
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days to your original payment method.

Exchanges:
- We offer exchanges for defective or damaged items. Contact us within 48 hours of delivery.

For any questions, contact us at Support@cozyshop4u.com